In R&D · Member portal for health plans
MEMVARO

Give your members a portal that answers before they call.

Memvaro puts your brand on a member portal: ID cards, every EOB or EOS, deductible and out-of-pocket balances, the household and your plan documents. It reads copies of the files you already produce, so the system you run today stays exactly as it is.

Reads
834, 835 or CSV
Shows
Cards, EOBs, balances
Speaks
Your brand, your words
Writes back
Nothing
How it works

In front of your claims system. Not in place of it.

You keep enrolling, adjudicating and paying in the system you run today. Memvaro reads copies of the files that system already produces, and shows your members what those files say.

Your claims systemCopies of your filesYour members You enroll, adjudicate and pay,exactly as today 834, 835 or CSV by upload or SFTP your brand, your words MEMVARO reads only; never adjudicates, pays or writes back ReceiveCheckPublishShow into a store thatis yours alone every row; a persondecides if it looks off all of a file goeslive, or none of it with the datethe data is from
  1. Your claims systemYou keep enrolling, adjudicating and paying exactly as today.
  2. ReceiveCopies of your 834, 835 or CSV files arrive by upload or SFTP, into a store that belongs to your plan alone.
  3. CheckEvery row is read and checked. When a file doesn't look right, a person on your team decides.
  4. PublishEverything from a file goes live together, or nothing does. Members never see half a file.
  5. ShowMembers see their cards, EOBs and balances, with the date the data is from.
  6. Your membersYour brand and your words, at an address with your plan's name in it.
What members get

The answers they call about, in one place.

CARD

ID cards, any time

Members view and download their card, drawn from your eligibility data and the card layout your staff set.

EXPLAIN

Every EOB or EOS

Each claim explained in plain words instead of a grid of codes. Health sharing ministries get their own terms.

BALANCES

Deductible and out-of-pocket

Balances from your snapshot file, with the date they're from. No file, no guess.

HOUSEHOLD

The whole household

The people on the plan and the plan they're on, straight from your eligibility file.

DOCUMENTS

Plan documents

Plan summaries and member guides your staff upload, in one place members can find.

REQUESTS

Requests to your team

Members send a question or a request, your staff answer it in the console, and members get an email when something's new.

Built to be low risk

Your files decide what members see. Nothing writes back.

Your system of record stays put

Memvaro never adjudicates, pays or changes a claim, and never writes back to your enrollment or claims system.

A person decides when a file looks wrong

An eligibility file that would end more than 10% of your active members waits for your staff. Claims that match no member are held and listed, never dropped.

Built for HIPAA

We sign a BAA with you. Each plan gets its own database, and there are no third-party scripts on member pages.

Your brand, your words

Members see your logo, colors and name at an address with your plan's name in it. Health sharing ministries never see insurance language.

Built for member services

Your staff load files, set the branding and answer member requests from one console.

Get started

Give your members fewer reasons to call.

Book a walkthrough. We'll show you the member portal and the staff console with a sample plan, and talk through the files you already produce.